I too have a tale of Iphone woe. I went to Egypt for 10 days with my Iphone and returned to a bill of $7000. Although I did use the data package, 75% of the time the page never loaded, and i figured it probably was inoperative. I've been arguing with ATNT about the exorbitant bill and have really gotten nowhere. The first time around I got to a supervisor, who was very condescending and uncooperative, although she offered $500 off. I then spoke to another person who said he would email his supervisor about getting 1/2 my data charges waived. $3500 is a TON to pay for 10 days worth of internet, and I feel that ATNT is price gouging here.

I'm still in the process of negotiating with ATNT and considering legal action.

If anyone has any advice or knows an attorney who has successfully dealt with these iphone complaints please contact me at mike.jue@gmail.com Thanks.