Hilarious....I used to work in a call center for a credit card company that shall remain nameless. But, I have definitely had my run in of similar types of calls. One person wanted to know why he had a credit card late fee charged to his account. I explained clearly to him that it was because we received his credit card payment on time. He said he mailed it to us on the due date. I replied we have to receive by the due date. He argued that it was postmarked on the due date. I explained again that we have to receive it on the due date. And that's when he began to nasty. Some people just don't listen.

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