I work in IT too. One of the funniest one's I've gotten was a phone message saying, "My computer is baulking like a chicken". And in the background, I can hear it. I go to their computer, and sure enough. It was the audio player playing in the background.

Another time, someone's computer ate the CD from the cd-rom drive. Literally, it swallowed it. I had to open the case, because the CD fell inside.

Just tonight, we were doing a major server change, so we emailed everyone multiple times to get out of the main application before 5pm. 5pm comes around, and this girl asks my co-worker if it is OK to get into the application and he tells her no. A little while later she calls me saying she tried opening the application and it isn't working right. Umm... yeah no kidding. How many warnings do we need to give you!

Is the downloader free software? If not, it doesn't seem useful at all. Now you may not have to put up with restrictions in your music, but you do in your software.

http://www.gnu.org/philosophy/free-sw.html

I wonder if the intention of giving away proprietary software as a gift at a GNU/Linux conference is to keep free software activists from attending, leaving more seats available for business-friendly open source enthusiasts.

To learn more about Digital Restrictions Management and to help in the fight to eliminate it, visit http://defectivebydesign.org/