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ATT + iPhone int'l. roaming data horror story: $3K bill - UDPATE

June 7, 2008 11:47am

I traveled to Barbados and got a $3.5K bill from AT&T for data usage in Jamaica. Not only is Jamaica about 1000 miles from Barbados, but my alleged data usage was 176,389 KB and supposedly it was done at 2:30 am when I was most definitely sleeping. I checked my last bills and I have never before used so much as 30,000 KB in a month while on the iternet constantly during my 2 hour daily commute. So, ATT has got someone either hacking into their system, or they have major issues with these foreigh carriers trying to suck them for money. AT&t is passing it on to their customers. I called them 4 times, talked to customer service and fraud. First they said that Jamaica is right next to Barabdos and I was picking up Jamaican towers. Then they said it was a crossed wire and there is nothing they can do. They reduced my bill to over $1k and refuse to do anything else. I will cancel my service call a lawyer if they don't refund my money. On second thought I will cancel even if they do refund, just for wasting my time and giving me such a headache.

Lesson to be learned: Do not use your internet able cell phone overseas. You will have problems!

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