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chrisrawk

Air Canada: for $35, we'll let you talk to customer-service reps who can actually help you with a cancelled flight

April 6, 2008 10:21pm

I occasionally fly Air Canada between east Asia and Canada. AC always gives inferior service compared to Korean or Japanese carriers. The Air Canada flight attendants are old and grumpy. They don't speak Asian languages, and they seem to think that speaking louder helps non-English (or non-French) speakers understand. It's embarassing for me as a Canadian living in Asia to see how they treat Asian visitors to Canada.

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