I travel a lot and I used to take Airborne before each flight. It was like a reglious thing- the holy trinity of germ defense at the airport: Anti-bacterial gel, Airborne, and bottled water. I'm sure it was all psychological but I'd feel better knowing I had armed myself as best I could against other people.

I know. I'm sad.

I absolutely agree people have the right to complain. After all, if you're spending your hard earned money on something, I think you should get what you paid for. And an honest review of something helps spread the word and maybe save someone else some grief and money.

But there's complaining in order to effect some change in design, behavior, etc... and then there's just complaining. Just to complain.

I work in PR for a tech company (please don't throw rocks at my head) and sometimes I hear complaints about products that sound reasonable and actually make sense. Those I try to push through as far as I can internally because... well, they make sense. Sometimes the guys designing the products take into account what they hear and work with that. They usually appreciate the time it took for a consumer to think critically about how a product would be made better. I know that sounds corny but it's true. They like feedback- good or bad; it can inspire change.

And then there are complaints like, "It's not working, your product sucks so therefore you suck."

I totally agree with Martymcbarfly: "Bad complainers is what gives complaining a bad rep."

...someone needs to tell Johnny Depp his Oompa-Loompas have escaped.

Can we chase them down and see if they'll give us an Everlasting Gobstopper?

Yeah... it's not like anyone's job might be affected by this prank. Oh. Wait.

I wonder if this at all will affect ad sponsorship on their site.

For shame, SeaTac. As if Seattle didn't have enough problems...

Too true, JG- "Seattle; like having a pretty girlfriend who’s always sick." I want a bumper sticker with that line.

I want one of these!

In the meantime, I guess I can ductape my receiver to my desktop lamp arm...

Also, a nice alternative to the bluetooth headset- just bolt your phone to the side of your head.

...also good for making gigantic melon balls!

"...like the song of a little bird by your pillow."

Uh huh. Were the ad/marketing dudes high when they wrote this one? For their next product description, I'm sure they'll reference the little pink elephants...

...I guess Paris and Lindsey will be using the top of the tank from now on...

I *heart* Neil Gaiman. And I hate using the word *heart* like that but for him, it applies.

Sad news, indeed. I'm running through the Discworld series and nothing can part me from my copy of Good Omens.

Here's cheer and good luck to him and his family.