I've just begun researching this problem after several frustrating conversations with AT&T. I bought a Nokia N75 hours before leaving for an overseas trip. It got shut off after 7 days (the bill was up to $2800 and I didn't have a history of large bills, so they shut it down)they claim it is data use, I think Dave's might be the last bill that they forgave?

I will start my writing campaign, better business bureau, at&t, local news shows (Hey, it worked with Toyota when they refused to replace my waranteed engine!). I can't believe that they know that this can happen and haven't done anything about it!