OM NOM NOM...

Wow. I saw it at the Flagship Cinemas in Waterville, ME on Saturday, and the exact same thing happened. Three separate instances spread across the film where the sound dropped out for several seconds. The first time it was preceded by a loud pop, but the other two times it just dropped out.

The manager was in the theater after, saying someone complained. He didn't seem to be aware that it might have been intentional.

Damned if you do, damned if you don't...

Here's a company that's taking an honest look at their product and service, and trying to improve both, fully acknowledging that both have slipped in recent times. How many other companies are willing to do this?

Schultz's hands are somewhat tied, as he's stuck with the new automatic Verismo machines. It was as if we had a standard transmission car, and someone thought it would be better to have an automatic, which is fine. Now, we're being told to drive the automatic as if it were a stick.

I agree there's a significant PR spin to this whole effort, however you can't knock Schultz for trying to make the best of the situation. I also think we haven't seen the last of what he has up his sleeve.

People...

This is nuts. And it is very possible that this article is misrepresenting some basic information.

I work for Starbucks. They have a donation program that allows people to donate bags of beans to the military. If there's any way Starbucks coffee is ending up at our military bases, it's likely from generous people who are donating it.

-Andy