Jeff

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Commented on An evening of confusion with Dell customer service
So, does it cost more to buy stuff over the phone vs. online, since they have to pay a commission to the sales person?...
Commented on Praying Mantis consumes grasshopper.
I was a little disappointed that it didn't make that "omnomnomnom" sound while it was eating....
Commented on Verizon doesn't see a problem with bilking customers on pointless info messages
@Sworm: I'm on Verizon in US, and no, we don't pay to listen to voice mail messages. But, yes we pay for everything else, and yes it does suck....
Commented on Monster Remote Control
Please don't promote this horrible company and their overpriced crap....
Commented on For sale: San Francisco church converted to home
So, when I get ready to sell my home, can I get a free ad on BoingBoing, too? Not that my house is a converted church or anything, but still....
Commented on Samsung goes retro with latest point-and-shoot
Uh, isn't 24-240mm a 10x zoom?...
Commented on Morning Tech Deals Roundup
If you need a cheap multimeter, Harbor Freight has one for half that price: http://www.harborfreight.com/cpi/ctaf/displayitem.taf?Itemnumber=90899 I bought one a couple years ago, and it works fine for home repair/hobby type stuff. I know, I know, Harbor Freight sells a lot...
Commented on Today on TokyoMango
I have the same problem with FF3 as Torley. What's up with that?...
Commented on Cosmonauts urinating on a bus
Need a "In Soviet Russia..." joke....
Commented on Giant unrollable fabric keyboard rug
But it's not QWERTY!...
Commented on Woman goes on YouTube to air divorce grievances
Ugh. When did Jerry Springer start blogging on BoingBoing?...
Commented on Exoskeleton for farmers
We maked you a robot, but it eated you. Poor ol' farmer....
Commented on Cosmetic surgeon will point your ears?
What all of you nay-sayers are missing is the obvious joy this procedure has brought to this young woman. Look at her smile in the second picture fer cryin' out loud!...

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dimitri5 commented on An evening of confusion with Dell customer service
I'm reminded of a comment that someone else made in another Dell thread: Q: Why is Michael Dell 14 billion dollars richer than you? A: You give him your money, and you pay for it with your time. For a $279 device, Ms. Katayama easily spent 2-3 hours of her time dealing with this situation. Assuming that she values her personal time as we all do, that's another $100-$200 of value that she has lost from her life....
octopod commented on An evening of confusion with Dell customer service
old/gold, if only, sigh http://www.theonion.com/content/node/27850...
Kyle Armbruster commented on An evening of confusion with Dell customer service
This, right here, is exactly why I will no longer deal with Dell. I ordered a Mini9 in February. They had a big banner on the site for a Back To School sale (I live in Japan; school starts in April). I ordered it, and then watched the ship date continually slip further into the future. I spent hours on the phone trying to find out when/if I'd ever get the machine, and also to find out how the hell they justified charging my card when 6 months later I still didn't have the damned thing. Finally, after working my...
peterbruells commented on An evening of confusion with Dell customer service
Yay, a Dell thread... Strange company, I don't know what happened to them. When I had a problem with my monitor 1 year (well within the legally binding 2-year warranty in place here in Germany) I got transfered to an actual tech person who helped me track down the problem. It was quite obvious that this wasn't someone following a script. However, shortly before the 3-year warranty by Dell was up, I had to call in because of a defective DVI port. All the exchanges were fast, I'll grant you that. But they sent me *three* refurbished yet still defective...
hijukal commented on An evening of confusion with Dell customer service
I bought an Acer Aspire One netbook on a recent trip and, like you, got greedy and bought the bigger battery. Then regretted it once I took it out the box. I would've preferred the smaller size and weight but do enjoy the seven hours of battery life. I've found Dell support very good, but the only experience I've had is with Enterprise support, and I pay for that....

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